Monday, September 26, 2011

The Microwave

Our new house has a microwave / convection oven built in over the range, so the small counter top one we have here would probably not be used very much there. Unfortunately, it recently stopped working and since it is handy for a lot of things, we reluctantly decided that we should get another one. You would think that buying a microwave would be a simple thing. Maybe it is for most people, but not for us. I found one on line at Target that was reasonably priced and looked nice. Since Walmart in Old Bridge is closer than Target in Middletown, Anne though that we should look there. She found one on line that she liked and the site said that it was in stock at the store. We got to the store and the first thing I noticed was the large number of people standing in line for customer service. The second thing I noticed was that the microwave was nowhere to be found. A lady employee, who was very pleasant, but ineffective, said that she bet she knew where we got the idea that it was in stock - from the internet and cautioned us not to believe such things. She didn't work in microwaves so tried to conjure up someone who knew about them by speaking into a little box. After several attempts without success she wandered off. We wandered to Home Depot and Lowes where it was difficult to pair the boxes with the actual microwaves with the prices tags on the shelves. By the way, as we left Walmart, the customer service line was now about half of what it was when we went in. We continued to drive south on Route 9 until we were at the Target in Manalapan where we found the one I had first mentioned. It is a little smaller than what Anne wanted, but we got it. We can now microwave things again. Yippee.

2 comments:

Mary Jane Gilbertson said...

Walmart has terrible custommer service! Don't believe such things? I have one very close so find myself there much more then ever, the employees actually look away when you try to make eye contact

Anyway glad it worked out and you have a new micro

Bill said...

I couldn't believe the number of people standing in the customer service line. Why do they all need to go there in the first place and why can't they be serviced faster? I don't understand how they got to be the biggest retailer.